Team+9+Selling+Process

**Project 4- It’s all in the Process! **
 * Team 9- Mr. Otorubio and Mr. Hansford **

**﻿1. Meet and Greet: ** We will greet the customer with a hand shake and a homily smile while being dressed as hockey players. First 20 customers that enter get the new product.

**﻿2. Customer's Needs: ** Ask the customers what they really want in a hockey puck. Ask them what their idea of the perfect hockey puck is. Then ask them what they think of a hockey puck with a homing beacon in it. Introduce the product.

**﻿3. Presentation/Demonstration: ** Having a semi pro Hockey player in the area to give the customer a firsthand look at the new product and how it would work as a "pro" uses the product.

**﻿4.Customers Objection: ** If the customer says they can just go buy a cheaper hockey puck somewhere else we will guarantee them that they will not hind a puck of this quality and capacity at a better price.

**5. Closing: ** We well read the customer and see if they are interested in our product or not, if they are we will close by asking them what color would they like their new hockey puck in. Then ask them if they would like to buy a second one for half off.

**6. Follow up: ** We will call the customer once a month and ask them if there are any problems with the product, and also give them our tech support website if they have any questions. Also email them if there are any updates for the product.