Team+1+Selling+Process


 * Team # 1-Catie Willis and Emma Russell**
 * Project 4: __Selling The Wiffle Ball__**

**__Meet and Greet__**
Upon approaching a customer who is comparing the new and old designs in a store, a sales representative will break the ice by saying "You look like you can throw a wicked curve!". While the customer contemplates the fact that the he or she can probably barely throw a ball at all, the sales rep will pick up the newer design and say "With this you can!" sending the customer into whirl wind of possibilities!

**__Qualify__**
Noticing some discontent on the customers face the rep will intervene with "I know I know, Ive bought countless Wiffle Balls just to have them injure one of the neighborhood kids or worse yet break mid game, either way it resulted in 15 crying kiddos. So when Wiffle came out with a new ball I had to give it a try, and now those days are few and far between. It's just a new and improved version of what we grew up with. This ball is just so much safer for the kids (leans in a little closer) but that doesn't mean you can't sneak in a game with the guys...and Big Butch hasn't broken one yet."

**__Presentation/ Demonstration__**
While taking one of the new designs from its packaging the sales rep with firmly shake hands with the customer and say "Forgive me, I haven't even introduced myself. My name is Steve." Takes ball in hand and starts to show it off as if it were a shiney new car. "This newer ball, is made out of a reinforced rubber, so when it hits that bat it'll soar right out into the home run zone. Now I was skeptical about this ball when I saw that they had replaced the rounded holes with squares, but the squares really seem to make it fly further, and my curve balls have never been faster." Steve will then proceed to allow the customer to try out the ball.

**__Overcoming Obstacles__**
The customer may want to stick to the old product, because it's what they know. Steve will then assure the customer that this product still possess the essence of the old ball, but has just been upgraded. "If I were to buy just one of the new Wiffle Balls, it would outlast an entire 6-pack of the classic design."

**__Closing__**
Winding down the conversation, Steve will say "Look, I understand you prefer the old design because it's what you know, I was hesitant at first as well. But if you take home one of the newer designs today and still aren't crazy about it after you play with it, you can bring it back and I will give you 2 of the older designs in return."

**__Follow Up__**
Monthly emails to customers will be sent out that will include: coupons, tips and tricks for playing Wiffle Ball, photos customers have sent in of their Wiffle games, and trivia about Wiffle Ball. This news letter will be brightly colored and entice the customers to bring their repeat business back to us.Seperate emails will be sent out to customers inviting them to bi-monthly wiffle ball games at local parks!

**__Video__**
media type="file" key="CWWiffleballVideo.wmv"